Goal: Fix missing booking confirmations and reminders.

Emails/notifications not arriving

Where: Provider notification settings and email provider spam filters.

Last updated: March 6, 2026

Goal: Fix missing booking confirmations and reminders.

Where: Provider notification settings and email provider spam filters.

Steps

  1. Check your notification settings in Settings (new booking, cancellation, reminders).
Screenshot: Notification settings page
Screenshot: Notification settings page
  1. Search your email for messages and check spam/junk.
Screenshot: Email sender/subject examples (optional)
Screenshot: Email sender/subject examples (optional)
  1. If you use a custom domain, ensure your mailbox allows the sender domain.
  2. Verify the notification email address is correct.
  3. Trigger a test booking (or manual booking) to confirm delivery.

Notes

If only one recipient is missing emails, it’s often a mailbox/spam rule issue rather than app configuration.